EMAIL US TODAY kerri@shorelinerecruitmentgroup.com
CALL US NOW 913-636-5037

CUSTOMER SUCCESS

Healthcare Tech Talent That Drives Revenue and Growth

Shoreline Recruitment Group places customer success and client services professionals who drive retention, expansion, and long-term value for healthcare technology organizations.

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Fast response. High-quality talent. No obligation.

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WHAT MAKES US DIFFERENT

TRUSTED BY HEALTHCARE TECHNOLOGY
LEADERS

We partner with growth-stage, PE/VC-backed, and enterprise healthcare technology companies to solve critical hiring challenges that directly impact revenue and execution.

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CUSTOMER SUCCESS SEARCH

RETAIN MORE. EXPAND MORE.
GROW FASTER.

In healthcare technology, net revenue retention is the number that defines long-term growth. The right customer success leaders protect your base, expand accounts, and turn customers into advocates. We find the professionals who make that happen.

Customer success roles we place:

Customer Success Leadership

VP and Director-level Customer Success leaders who build high-performing CS organizations, own NRR targets, and develop scalable playbooks for retention and expansion.

Client Services Leadership

Client Services Directors and Managers who oversee day-to-day relationships with health systems, payers, and government clients, ensuring strong satisfaction and contract renewals.

Account Management

Strategic account managers who grow existing revenue through upsell, cross-sell, and renewal conversations within complex, multi-stakeholder healthcare technology accounts.

Customer Success Managers

CSMs with healthcare domain expertise who drive product adoption, manage escalations, and serve as trusted advisors to clinical and operational buyers at customer organizations.

Customer Success Healthcare Technology Recruiting

HOW WE WORK

ENGAGED CONTINGENT SEARCH
BUILT FOR BETTER HIRING

We combine the flexibility of contingent recruiting with the focus, urgency, and accountability of a retained search partner—giving you faster access to stronger candidates without requiring a full retainer.

01

Contract Talent

On-demand talent delivered quickly to support implementations, revenue growth, and urgent project needs.

02

Contingent Search

Flexible search support for key hires across sales, product, clinical, and customer-facing roles.

03

Retained / Engaged Search

Dedicated search support for leadership and business-critical positions requiring deeper alignment and focus.

No Full Retainer Required

Engagement Fee Secures Priority Access

Fee Credited Toward Final Placement

Faster Delivery and Higher-Quality Candidates

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LET'S BUILD YOUR TEAM

Whether you need talent next week or are planning your next strategic hire, we're here to help you move forward with confidence.

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